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Refund Policy

At Topstoreea, we specialize in selling digital products, including trading bots for MetaTrader 4 (MT4) and MetaTrader 5 (MT5).

Because all of our products are delivered digitally, all sales are final. Once a product has been purchased and delivered, we do not offer returns, exchanges, or refunds under any circumstances.

No Refunds

Due to the digital nature of our products, refunds are not permitted after purchase. By completing your order, you acknowledge and agree to this no-refund policy.

Trading Risk Disclaimer

Please note that trading in financial markets involves significant risk. Our trading bots are tools designed to assist with trading, but we do not guarantee profitability, performance, or specific results. Past performance does not guarantee future outcomes, and users are fully responsible for how they use our products.

Technical Issues and Replacements

We are committed to making sure you receive a working product. If you experience:

  • a technical issue with the bot, or
  • difficulty installing the bot on the supported platform,

we may, at our discretion, provide free assistance or offer a free replacement bot of similar value.

A replacement may be offered only where the issue cannot reasonably be resolved.

Contact Us

If you have any questions or need support, please contact us:

Telegram: https://t.me/Topstoreea2024
Email: support@topstoreea.com

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Before your next move.

A little clarity goes a long way.

Is this compatible with MT4 or MT5?

Each product is marked MT4 or MT5. These platforms use different file formats; choose the version that matches your terminal and check the original product listing for detailed requirements.

Where do I complete my purchase?

Complete your purchase at our secure Shopify checkout. Your order confirmation is sent to the email address used at checkout.

How are digital products delivered?

Select My downloads and sign in with your purchase email. If you do not have an account, choose Create account and verify that same email. Approved purchases and available files appear in your account.

Do these tools guarantee trading results?

No. Automated trading involves risk and results depend on market conditions, configuration, execution, and other factors. Review the product carefully and test on a demo account before considering live use.

How can I get help with an order?

Email support@topstoreea.com for assistance. Include your order number and the email used at checkout so we can find your purchase.

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Contact Us

For product or order assistance, email our team. Include your order number if you have one.

support@topstoreea.com

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